Shopping Information

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

How Long Will It Take To Get My Package?

Shipping time varies by location. These are our estimates:

LOCATION*ESTIMATED SHIPPING TIME
United States10-20 Business days
Canada, Europe10-20 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do You Ship Internationally?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

Payment Information

What Payment Methods Are Accepted?

Payments methods include PayPal and Credit cards.

PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.

PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).

Is Buying On-Line Safe?

Yes buying from us is completely safe. We are partnering up with Stripe to make the safest checkout online.  We are also using 256-bit Encryption so your Credit Card information is safe and nobody can see them – even us. 

Orders and Returns

How do I place an Order?

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Do I need an account to place an order?

You do not need an account, but we highly recommend creating an account with us, so you have all of your orders combined in that account. It is easy for us and easy for you to control.

Who should I to contact if I have any queries?

Contact us here by using email or contact form. Contact us now

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

How Do I Track My Order?

Go to here and enter your order number: Order Tracking

How Can I Return a Product?

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Super Saver Deal (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of Super Saver Deal

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.